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Go to the shopShipping policy
At Momuko Kids, we aim to deliver your orders safely and on time. Please review our shipping guidelines below.
Order Processing Time
Orders are processed within 24β48 working hours after payment confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
Shipping Timeline
Standard Delivery (India):
Estimated delivery time: 4β7 working days after dispatch.
Metro cities may receive faster delivery; remote locations may take slightly longer.
Please note: Delivery timelines may vary due to courier delays, festivals, weather, or unforeseen events.
Shipping Charges
Prepaid Orders: Standard shipping charges apply as shown at checkout.
COD Orders: Additional COD charges may apply (if enabled on the store).
Shipping fees are non-refundable.
Order Tracking
Once your order is shipped, youβll receive an email/SMS with the tracking number and courier details.
Tracking updates may take up to 24 hours to reflect after dispatch.
Incorrect Address / Delivery Issues
Please ensure your shipping address and contact details are correct.
If an incorrect address is provided, the delivery may fail or return to origin.
In such cases, re-shipping charges will apply.
Damaged or Missing Items
If you receive a damaged package or something is missing, inform us within 48 hours of delivery.
Share unboxing photos or videos for quicker resolution.
Email: globelectraamazon@gmail.com
Non-Deliverable Locations
We try to ship across India, but certain pin codes may be unserviceable.
If your pin code is not serviceable, we will notify you and process a refund or store credit.
Return to Sender (RTS) Orders
If a package is returned due to wrong address, unreachable phone number, or multiple failed delivery attempts, you may need to pay additional shipping fees for re-delivery.
